relations is the process of managing the relationship between employees and the
organisation as well as the relationship among employees. in order for
employees to be productive and perform at their best, the need to have a safe
and conducive environment. A key aspect of this conducive work environment is the
relationship the employees have with each other. When employees have a good
working relationship, they are more productive as this promotes communication,
collaboration and cooperation among them. In today’s article we’ll look at why
employee relations are important in the workplace.
HAPPY EMPLOYEES MAKE A HAPPY ORGANISATION
happier your employees are, the more productive they will be. It has been
proven that the most successful companies know how to manage their employee
relationships in order to maximise on their satisfaction and ensure employee
retention. When employees are happy in their workplace, they work harder to
ensure the company as a whole succeeds. There are a number of ways an organisation
can ensure that their employees are happy. Employers can show their
appreciation work well done and rewording exceptional performance. The company
can also organise team building trips to build and improve the relationships
most cases, conflict is something we all try to avoid especially so in the
workplace. It is important to note however that sometimes disagreements may
arise due to the presence of diverse individual opinions and work strategies.
Sometimes, this conflict may be productive as it may lead to new ideas
effective problem solving skills and also provides an opportunity to explore
and expand their creativity. Employees who relate well with each other are able
to explore their opposing ideas in a civil manner which in turn fosters
positive relations among employees provides a great social circle and also
opens up avenues for the company’s success. When employees are able to openly
connect with each other and network, they are able to grow separately from the
company and this may then provide them with the tools they need to venture into
new individual projects. When employees know that they can count on the support
of their colleagues, they are more likely to work towards the success of the
company because it ensures that everyone will succeed. companies can also
empower their employees by allowing them to take part in certain decisions that
affect them and providing learning opportunities that will enable them to
achieve their career goals.
has shown that one of the leading causes of burnout is work overload and many
employees experience this at least once over the course of their careers. A
company with positive employee relations is able to identify the top performers
and split different workloads among them. When everyone is on the same page,
and working together to achieve a common goal, tasks become manageable and less
turnover refers to the gradual loss of talented employees in a company. High
employee turnover rates can negatively impact an organisation as it puts a
strain on the company’s resources and remaining employees as the increased
workload fall on them. When employees feel valued, they will utilise their
skills to ensure the success of the company. a company with good employee
relations will have attractive benefits and wages that encourage employees to
stay on. Employees who are satisfied with their work environment are less
likely to quit.
The concept of the ‘Glass Ceiling’
refers to the socially constructed barrier that aims at preventing women and
people from minority groups from advancing in their professional lives. The
term was first coined in the 1980s when women pushed for equal pay and
opportunity in the work place in a bid to fight gender based discrimination.
Although we have come a relatively long way in the pursuit of gender equality,
in the workplace there’s still need for improvement. The glass ceiling has
various negative effects such as gender role stereotyping where women are not
considered for leadership positions due to overly traditional ideas on strength
and ability. Further, the glass ceiling often leads to sexual harassment,
gender bias and serious psychological conditions for its victims . In this
article we’ll look at some of the ways you can begin dismantling the glass
ceiling in your workplace.
RECRUITING & HIRING BASED ON MERIT
Those in charge of hiring as well as
key decision makers must make an effort to ensure that they hire employees
based on their talent and merit rather than their own personal bias. This means
that they must level the playing field and broaden their viewpoints in order to
make accurate hiring decisions. In this way, the company also excels as the
best employees are using their skills to ensure success.
Ensure that all employees are
treated equally and that all rules and regulations are applied equally. The
Constitution of Kenya prohibits discrimination either directly or indirectly
against any person on the basis of race, sex, pregnancy, marital status, health
status, ethnic or social origin, colour, age, disability, religion, conscience,
belief, culture, dress, language or birth. There should be no room for bigotry
and discrimination in the workplace as this would be in direct contravention of
the Constitution which is an offence.
DISCUSS GENDER ISSUES IN THE WORKPLACE
Working in a diverse workplace also
means that there are members from different generations working together.
Generational gaps sometimes prove difficult when navigating sensitive issues
like gender discrimination. Provide room for your employees to discuss topics
such as consent, sexual discrimination and harassment as well as other gender
related topics. Creating awareness about these issues is the best way to
involve everyone in the discussion and to find workable solutions for your company.
This can also help reduce gender based discrimination and to promote
collaboration and equity among employees.
TAKE REPORTS SERIOUSLY.
Many times victims of gender based
violence and discrimination in the workplace rarely come forward and when they
do, they face increased harassment and in some instances lose their jobs.
Employers and HR managers must investigate every report received with critical
consideration and awareness on how these issues typically manifest and escalate.
It is important to handle these issues tactfully and with the utmost
professionalism in order to ensure that victims feel safe to come forward. Hold
those responsible accountable and weed out predators and disruptive employees
from the company.
KNOW WHEN TO LEAVE
As an employee, sometimes you can
only do so much. Should you find yourself in a situation where your voice is
not being heard and the company refuses to take action; take the reins and find
career opportunities elsewhere. Find job opportunities that align with your
values and career goals and move on. Seek help and support from like-minded
individuals and network in order to support each other’s professional goals.
term ‘employer brand’ refers to an organization’s reputation as an employer, how
it presents itself to potential employees and employees as well. Employer brand
differs from the general corporate brand reputation that is often targeted
towards customers. Employer branding deals with the attraction, retention and
engagement strategies that enhance a company’s appeal to employees. Simply put,
employer brand management addresses the reality of the employment experience.
This enables companies to find the best talent in order to achieve their goals
and effectively engage these employees to maximise their retention. In this
article we’ll look at some employer branding strategies that you can use to
boost your company’s reputation.
COMPANY GOALS & OBJECTIVES
goals inform employees the direction in which the organisation is headed and
how it will get there. Employees can then assess whether these goals align with
their career development and if they would want to work for your company.
Employees are more enthusiastic when they know exactly what is required of them
and the rewards available for meeting and/ exceeding the company’s
expectations. This also makes it easier for employees to contribute to company
growth and for managers to do their jobs effectively in order to improve
productivity. Objectives are also key in establishing standards of employee
evaluation as they act as yard sticks to identify the success and failures of
the organisation and its employees.
HIGHLIGHT YOUR EVP
you’re hiring one employee or 100, you have to be able to answer the question,
“why should I work for you?” An Employee Value Proposition (EVP) is essentially
the “why” around your organisation. It is what attracts and attracts your top
talent and what you as an organisation promise to your employees. Your EVP
outlines how your company sets itself apart from competitors. Many top ranking
companies take time to come up with the best EVPs because this is the
foundation of a company’s employer branding and attracts the best talent.
BUILD YOUR MARKETING GAME
Bezos, founder and executive manager of Amazon once said that “A brand for a
company is like a reputation for a person.” And this sentiment is entirely true
because a business is only as good as its reputation. It is therefore important
to get the word out about your company as this helps to build and maintain your
company’s reputation. Marketing will provide insight about your company that
will attract potential employees. Invest in a good marketing team that will
enable you to reach your target audience and inform potential employees on the
benefits of working for your company.
DEVELOP A RECRUITMENT PLAN
employees can either make or break your company and this is why it is important
to hire the best. Knowing your company needs, will enable you to conduct proper
interviews and find the right people for the job. Begin by defining the role
these employees will play in your company and what your expectations are as
well as the ideal person for this role. A good recruitment plan will result in
a successful hiring process.
WORK ON YOUR EMPLOYEE RETENTION
that are known for having high employee retention often attract the best
talent. Having a high retention rate means that a company is able to keep its employees long-term. This
results in less time and resources spent on recruiting and training new
employees. Employees that have had a long working relationship with their
company are more loyal and committed. Retaining valuable employees is important
because vital company knowledge that would otherwise be lost to competitors is
maintained. Find ways to keep valuable employees happy through company rewards
and benefits and recognition and appreciation for work well done.
Diversity in the workplace is all about creating a workplace environment that is inclusive of everyone’s individual differences in order to enable them to achieve their greatest potential. Studies have shown that businesses with more diverse workplaces are known to perform better both culturally and financially. A diverse workplace provides employees with various learning opportunities as they interact with each other. In addition, having a diverse workplace fosters a positive working environment for your employees where they can grow as individuals. In this article we’ll look at some of the benefits of having a diverse workplace.
BROADEN YOUR TALENT POOL
When your business is diverse, you have vast talent resources at your disposal. This is because your employees will have a multitude of skills and experiences from their various backgrounds. This will in turn enable them to collaborate and learn from each other making earning your organisation a team of well-rounded employees.
Diverse teams become are better prepared for decision-making and accomplishing the task at hand. A sense of complacency and sameness in thinking is more likely in homogeneous teams than in diverse teams. Differences among team members force each person to anticipate that there will be alternative and unexpected viewpoints to consider and evaluate. Reaching consensus takes effort. People will work harder to communicate their own thinking, and as a result broaden their own views to consider unexpected perspectives of others. This takes more work and preparation, but it’s more significantly valuable for businesses. s
GROW YOUR BUSINESS
In most cases, businesses with a diverse employee workforce are known to also have an equally diverse customer base. This is primarily due to the fact that customers are attracted to business that demonstrate solutions for their needs. Ergo, by understanding the diverse needs of their customer base, these businesses are able to flourish. Diverse employees can also help grow your business by synthesising communication specific to their various socio-economic groups.
IMPROVE YOUR BUSINESS REPUTATION
A business is only as good as its reputation. A diverse workforce enables your employees to form positive and meaningful relationships. These positive relationships turn into positive stories that will be shared and spread which then propagates a positive relationship for your business. In addition, potential employees and customers are drawn to employers and businesses that are accepting and tolerant of individuals from different backgrounds.
EMPOWERS MARGINALISED WORKERS
In many instances, members of the workforce have found themselves marginalised and experienced some form of discrimination due to racism, ageism, ableism, sexism and sexual orientation. This discrimination, and its various combinations is both unethical and illegal [in most territories]. Having a diverse workforce allows people in these diverse marginalised groups to showcase their talents and support themselves financially in order to improve their standard of living while still earning their organisations a profit.
ENCOURAGE POSITIVE CONFLICT.
When a group of people are around each other for extended periods of time, conflicts will inevitably occur. The workplace is no different. However, employees who work in a diverse environment are able to acknowledge others’ differences and can find similarities, among them that will enable them to quickly move past the disputes and get back to work.
ENRICHES COMPANY CULTURE
diverse workplace is generally happier and more productive. This is because it
is open to people of all backgrounds, ages, cultures etc. which serves to
ensure that everyone id represented and each voice is heard. A diverse
workplace fosters a more accepting and adaptable company culture as people are
more tolerant towards each other. This in turn creates high performing teams.
In as much we like to believe that office politics do not exist in our work place; they do and can be a nightmare to deal with especially if you don’t know how to negotiate them. Too many ambitious professionals try to navigate office politics by pretending corporate politics don’t exist and end up buckling under the pressure and hostility. Once you know how to navigate through the office politics arena, your work life should improve. In this article we’ll be looking at some of the ways in which you can deal with office politics.
YOU CAN’T AVOID OFFICE POLITICS
is important to face reality and know that we cannot avoid office politics. Granted,
when we first set foot in to the job market, we all have a vision of a
corporate meritocracy where everyone does their absolute best at their job and
promotions are awarded to those most hardworking, diligent employees but this
is sadly not the case. That being said it is therefore possible to use office
politics to your advantage. Put yourself out there and engage with individuals you
are more likely to gain success from.
RETHINK OFFICE POLITICS
the most part, office politics are viewed negatively and most people do not
want to get involved. This primarily due to the fact that the individuals
involved are mean spirited and will stop at nothing to climb the corporate
ladder. This doesn’t have to be the case. When used effectively and for good,
office politics can be an extremely powerful and effective tool to advance your
career goals. Seek out more positive interactions with your colleagues and discuss
ways in which you can all succeed. Look for like-minded individuals and form
strong alliances with them.
DEVELOP A STRONG PERSONAL BRAND
great way to set yourself apart and avoid the drama is to develop your personal
brand. Do this by demonstrating high quality work daily. If you are known to be
someone who is consistent and diligent at their job and produces quality work,
then you are more likely to be trusted by your seniors. This will in turn lead
to more independence and autonomy because you can be trusted to do your job
well. This will likely lead to you getting more responsibility in the
PICK YOUR BATTLES WISELY
you truly want to be someone who can demonstrate your value, influence and
level of importance in the workplace, then you cannot afford to keep your head
down and ignore all the emerging issues in an effort to stay neutral and avoid
discourse. There are two types of conflict that may arise in the work place
i.e. professional conflict and personal conflict. By all means avoid all
personal conflict in the workplace, however, do not shy away from professional
conflict that directly affects you or the company. These can include conflicts
relating to work quality, company time and resources as well as various issues
that may be hindering you from doing your job well. Engage in important
conflicts and avoid the petty ones.
BE FRIENDLY, GRACEFUL AND COURTEOUS
workplace environment is made up of people from various cultures, socio-economic
backgrounds etc. Each of these individuals have their own sets of beliefs and
views on various issues. Sometimes it will be difficult to get along with
everyone you work with, however at the end of the day you must remain
professional in order to achieve your own career goals as well as the company
goals. In this regard, try to be civil as you engage with your colleagues and
feel free to distance yourself from individuals you don’t necessarily see eye
to eye with while still maintaining professionalism. Remember, you don’t want
to come off as rude and unapproachable.
KNOW WHEN TO LET GO
though this article makes it seem simple to navigate intricacies of office
politics, it has been vastly oversimplified. If you’re struggling to stay above
the unproductive fray of un-useful politics and personal babble between your
colleagues and/or superiors consider finding a more conducive work place. If these
tips aren’t helpful, perform a cost-benefit analysis on your work life to get
perspective on your next steps. They are plenty of workplaces that match your
personality and work ethic, so don’t ‘stick’ it out when you’re unhappy. Remember
to approach your HR department when you’re uncomfortable or feel targeted by politics
– see how they can help.