1.TRIED AND TESTED
Empathy. It’s one of the biggest things to which I attribute my success. It’s the reason I believe that I am one of the great salespeople out there. What a lot of people don’t understand about empathy is that it’s not just about being caring, but it’s also the ability to understand people on a…
2. IN YOUR CHARGE: NOT IN CHARGE
3. USE, DON’T ABUSE
Excerpted from THE MIND OF THE LEADER: How to Lead Yourself, Your People, and Your Organisation for Extraordinary Results. To enhance engagement, many leaders are told they need to be more empathetic. Empathy is the skill of understanding and recognising others’ feelings and perspectives.
4. EMPATHY = COMPETENCY
You may be wondering why is the empathetic leader the best leader? Empathy is a leadership competency – like no other skill- that can make a big difference when it comes to leadership. Empathy means being able to understand the needs of others. It means you’re aware of their feelings and their thinking.